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| Marketing Sciences Call Centre provides telephone outsourcing services for some of the top businesses on the Coast, we understand the importance of working strategically with our clients right from the start. We take an in-depth look at who you are, where you've been and where you're going. After really getting to know you, we'll work with you to identify and win the right customers. We then service those customers and existing customers with an optimum level of support, providing resell and cross selling opportunities to maximise your effectiveness, whilst maintaining customer loyalty through regular consumer feedback. |
| So whether we’re taking care of a credit card customer in Cadiz, a mortgage client in Malaga or a home buyer in Jerez, our clients have the confidence of knowing that we bring our full depth and breadth of call centre expertise to every interaction that takes place with their clients. |
| Inbound Telephone Marketing |
| Information Hotlines |
Brochure Request Lines |
| TV & Radio Response |
Mail Order Lines |
| Donation Lines |
Dealer & Branch Locator Services |
| Customer Services |
Technical Help Desk |
| Telephone Order Lines |
Competitor Comparisons |
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| Outbound Telephone Marketing |
| Appointment Setting |
Seminar & Conference Booking |
| Sales Lead Follow-up |
Mail Shot Follow-up |
| Lead Generation |
Information Gathering |
| List & Database Cleaning |
Database Building |
| Key Account Profiling |
Mystery Shopping |
| Direct Sales |
Cross Selling and Up Selling |
| Prospect Analysis |
Welcome Calls |
| Subscription and Application |
Creative Agency Tracking |
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